This is a list of the alternative payment methods we currently support. The Epic Games Store supports credit cards, PayPal, and a variety of alternative payment methods. We also have a set of suggested regional discounts for developers based on local norms that are regularly reviewed. Yes, we do support regional pricing in more than 190 countries and over 30 territories. In-game language support varies per game, as provided by the developer check each game’s store page for language availability.ĭoes the Epic Games Store support regional pricing? The Epic Games Store currently supports English, Arabic, German, Spanish (Spain), Spanish (Latin America), French, Italian, Japanese, Korean, Polish, Portuguese, Russian, Thai, Turkish, Simplified Chinese, and Traditional Chinese. What languages does the Epic Games Store support? You can learn more about the measures we take to protect your account and what you can do to stay safe here. To secure your Epic account, use a unique password, and enable multi-factor authentication.
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If you use the same email address and password on Epic as you used on another site which has been compromised, then your account is vulnerable to attack. However, specific individual Epic accounts have been compromised by hackers using lists of email addresses and passwords leaked from other sites which have been compromised. This account system has never been compromised. The Epic account system powers Fortnite, Rocket League, the Epic Games Store, and Unreal Engine. We also recommend browsing our support center articles, which may help answer questions or resolve issues. You will not be eligible for refunds for games from which you have been banned or for which you have otherwise violated the Terms of Service. How do refunds work on the Epic Games Store?Īll games are eligible for refund within 14 days of purchase for any reason, as long as you’ve had the game running for less than 2 hours.
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During a free trial period, you can download and play a trial version of the game before you decide to purchase, but you can no longer access the game when the trial period ends. Some publishers occasionally offer demos or free trial periods for certain non-free games from time to time (for example, a Free Weekend trial). If you still encounter issues, please contact player support here. And check to see if you have both a console-linked account (logging in via PlayStation, Xbox, or Nintendo account) and a separate Epic account. If you created an Epic account using an email address, log in to it directly using your Gmail password using the Google login button will create a distinct account even if it’s tied to the same email address. If you come back later and don’t see it your account, please check to see if you have multiple accounts. Once you claim a free game, it’s yours to keep. I claimed a free game but don’t see it on my account now, why? When you claim a free game, it’s yours to keep - even after the game is no longer available to new customers for free. Learn more about the Support-A-Creator program here.Įpic will be offering a new free game available each week throughout 2022. The Support-A-Creator program enables content Creators to earn money from games in the Epic Games Store by using Creator Links and Creator Tags. In addition, creators will earn 88% of all the revenue from their game, while most stores only offer 70%. In exchange for exclusivity, Epic provides them with financial support for development and marketing, which enables them to build more polished games with significantly less uncertainty for the creators. Why does the Epic Games Store make exclusivity deals?Įxclusives are a part of the growth of many successful platforms for games and for other forms of digital entertainment, such as streaming video and music.Įpic works in partnership with developers and publishers to offer games exclusively on the store. We’ll also share significant updates with you on our news feed and social media pages such as Facebook, Twitter, Instagram, and YouTube. You can find upcoming features, developer updates, and major known issues on our Epic Games Store Roadmap on Trello. What are the future plans for the Epic Games Store? You can check platform compatibility for individual titles by referring to the “About Game” section of any product page.
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The Epic Games Store currently offers PC and Mac support. Which platforms does the Epic Games Store support? Frequently Asked Questions Last Update: August 18, 2021
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